Community Health Needs Assessment (CHNA)

The Affordable Care Act requires all hospitals to conduct a Comprehensive Needs Assessment (CHNA) by 2013.  The CHNA presents an opportunity for your hospital or health system to fulfill its mission by:

  • Identifying the most critical community health needs
  • Expanding reach into the community by collaborating with community organizations to meet priority needs
  • Optimizing revenue through joint programs
  • Enhancing community perception of your organization

CHNA draws upon NSI’s core competencies of market research, facilitation and strategic planning to develop actionable strategies to improve community health.   A collaborative community advisory board should be enlisted to oversee the process, set priorities, participate in the strategy development, and communicate results to the community.  It is typically comprised of:  local community leaders, key community based organizations, school officials, and other key community members.

The CHNA process includes:

  • Organizing and evaluating data from secondary sources relating to health care utilization and community health at local, county, state and national levels.
  • Qualitative and quantitative market research techniques including surveys, focus groups, interviews, community forums.  The benefits of each as well as techniques to implement on a limited budget will be presented.
  • Development of an effective provider inventory with identification of service gaps.
  • Strategy development and implementation.
NSI works with clients to present data and facilitate strategy development with the community advisory board.  Our clients have found that an effective process improves services to the community, enhances service quality and results in financial savings in service delivery through provider collaborations.